Data Centre Challenges: HR & Operations

Data Centre Challenges: HR & Operations

Data Center Challenges: HR & Operations

Data Centre knowledge and valuable experience from the expert will pass along to you. You will learn about how to design an effective data centre organization job roles and how to define staff training plans. Moreover, learn about the typical issues and pitfalls for data centre operations and maintenance, the 11 disciplines required to be under management control to run an effective and efficient data centre organisation, and a typical audit process & report on recommendations for improvement. 

Seminar Detail

Date :                23 November 2016
Time:                 13.30-16.30 pm
Location :          Network Training Center Headquarter, 16th Floor
Topic :               Data Centre Challenges: HR & Operations
Speaker :           Otto de Roo, Senior Data Centre Consultant & Trainer

  This event is FREE of charge!     Seats are limited and available on a first come first served basis.

What you will get


                    Human Resource                


Understand how to design an efficient data centre organization avoiding overlapping/unclear job roles which leads to confusion and ‘it’s-not-my-job’ attitude, which further cause inefficiencies and risk in the data centre, and frustrations among the staff

Understand the typical issues and pitfalls for data centre operations and maintenance which put the business at risk


Learn how to quickly define staff training plans using the DCCF (Data Centre Competence Framework)


Understand the 11 disciplines required to be under management control to run an effective and efficient data centre organisation 

Get examples of job descriptions and customizable templates including competences required 

Comparison of guidelines and standards available in the market today


Overview of a typical audit process and report on recommendations for improvement 


Who should attend

  • Data Center decision makers
  • Data Centre managers, team leaders, supervisors, senior executives who are working in the data center and/or involved in data centre operations
  • HR Managers, senior executives in an IT and data centre environment (include data centre companies, enterprise customers which has data centres or uses data centre services and has IT personnel who need to work with data centre vendors/suppliers) 



Otto de Roo

Senior Data Centre Consultant & Trainer, EPI

Otto has over 25 years of experience in the ICT and mission critical data centre industry. He had the experience managing 13 mission critical data centres in Europe on all aspects such as daily operations, Green initiatives and strategic level projects. All his data centres complied with ISO 27001 and the PCI DSS standard, and a number of his data centres also complied with SAS 70. Otto had set up and trained data centre staff to form a lean but well-oiled team to ensure a maximum operational efficiency with a Rated-4 level availability.

He was awarded a “1000 days without down time” certificate by one of the largest oil companies in the world. 


01:30-02.00           Registration & Seating        

02.00-03.00           DC Talk "Addressing the Human Resource & Operational and Maintenance challenges" 

03.00-03.15           Coffee Break 

03.15-04.15           DC Talk 2      

04.15-04.30           Q&A / Lucky Draw

About EPI

EPI’s global services delivery is able to provide your organisation with all types of data centre infrastructure services, be it data centre auditing, data centre audit certification, data centre consulting or data centre training courses. EPI also offers a wide range of globally accredited certified data centre professional training such as CDCP, CDCS, CDCE, CDFOM, CDRP, CDMS, CITS.

Contact us

Network Training Center Co., Ltd. | Miss Mayuraghan Tel. 02-6347993-4 # 12



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Network Training Center