• For those who choose to receive wristband via delivery, Shipping of wristbands will begin from March 2024 onwards . The system will open for selecting the delivery method to the final address until the last day, March 10, 2567 (at 23:59 hrs)
  S2O Delivery Package - Reserved exclusively for customers opting for address delivery *Limited quantities

• In case the ticket buyer fills in the wrong delivery address, you can contact Customer Support for a request to change the information within 3 days after the purchase date.
  
• If you choose the method of receiving wristband, it cannot be changed later.  Ticket buyers can fill in an address to deliver wristband only one time in each order. Please check delivery information before confirming the transaction.
  
• Organizer reserves the right to not refund ticket and shipping fee in case the parcel is failed to deliver such as incorrect address and no recipient. The ticket holder must contact Customer Support to verify identity with My Wallet to receive the wristband at the event only.

4. Payment methods (Read more details)

• Credit / Debit Card, Alipay, K Plus, QR Promtpay, Bill Payment
• Installment Payment via Credit card click here (Total card purchases of 2,500 baht or more, Installment payment up to 4 months, only for specified bank credit cards.)

5. After you successfully completed a payment,

•  For those who selected to receive wristband at event date, Use Order Confirmation to pick up wristband.
•  For those who selected to receive wristband via delivery, We will send the parcel to your address indicated for delivery, you can track delivery status (Tracking No.) at My Wallet. How to check Tracking No. click here (Shipping of wristbands will begin from March 2024 onwards)

7. How to Download Receipt (fee) click here
8. How to Download Receipt (ticket) click here

• Ticket price includes VAT and excludes convenient fee and shipping fee of 65 THB/Order. (Vat excluded)
• After the payment has been made, can not be change the type of ticket and can not be exchanged for cash and is non-refundable. (Non-refundable/ Non-upgradeable)
• The organizers will not be liable for any tickets that was not purchased directly from the ticketing channels established by the organizers under any circumstance
• Persons entering the Event hereby consent to having names, images and/or likeness, writing, biographical information or recordings of their voices captured or reproduced in any medium, forever and throughout the world, for editorial, educational, promotional, publicity, advertising or any other purpose by S2O Factory Company, or its affiliates, respective successors and assigns, contractors, partners or the media
• For Final Tier tickets :  1 User can purchases limited 20 tickets / 1 ticket type
• Artist lineup is subject to change during the event

**Please do not show your Order Confirmation QR Code/ Reference Code / Confidential information to public. The organizer reserves the right not to provide any refunds or issue new tickets.

• Order Confirmation name must match with the identification document to be able to receive the wristband 
• Order Confirmation can be displayed via mobile phone or printed
• In the case that you are picking up the wristbands on behalf of the owner, you will need to present a physical power of attorney document along with the Order Confirmation
  - Show power of attorney with signature from the owner of Order Confirmation (How to sign a power of attorney click here)
• Wristband must be worn at wrist only
  
  *Power of Attorney documents cannot be photographed and must use the original copy of the document only*
  

-- [Click here] to check out our full terms and conditions S2O 2024 --